Window & Door Repairs

I have had cause to use this company twice in the last year.  This was due to the fact that our existing uPVC double glazing system installed in 2007, had started to fail. We had failed window lock, the original suppliers did not want to know about undertaking repairs, and never phoned back. After 50 odd years working in construction my standard policy is I give “ONE” chance no call back forget it. I saw Matthew Oliver’s advertisement in the local press and gave them a ring. Speaking to Matthew, who said he would check with his fitter and call back, which he did. The visit from “The Man” was at the time agreed and as they were unable to match the window lock he suggested moving the one from the cloakroom using the non matched replacement there and relocating the cloak room lock to the broken one so we had matching locks on that window.... I was so pleased I paid the invoice as soon as I had it. We have just had them call and repair the lock on our front door (replacement spring) again so easy. This is a professional company I would highly recommend as their level of customer service is well developed. I wish them every success, and have added them to my small list of approved contractors.

Dear Matthew, I'm just writing to say thank you again for the excellent work that you have just carried out for us. There is no question in my mind that we will be in contact again when we need windows or doors. You kindly took the time to meet with us on a couple of occasions to talk about our requirements and to help us select products and designs. The installation took place on the first agreed dates and actually took less than the estimated number of days. The team were great - very friendly, polite and courteous and did a thoroughly professional job of installing our new front door and French windows.

Matthew Oliver came recommended to me by another contractor and I'm so glad they did. From the first phone call to the last I cant find any fault with the company. Being a self builder i'm no expert but a visit one evening wasn't a problem for the team to help me out. From then on Matthew kept me up to date until fitment day and then everything went smoothly. Steve and Connor the fitters did a great job and even though my house is still a building site you could tell they took care not to tread mud around. I have already recommended them to a friend. Thanks Matthew Oliver.

Thank you for the work you have completed for us, it really does look amazing and has made a massive difference to our kitchen dining area. I would also like to thank Matthew for all the time, effort and energy he put in to helping us get this finished.

What a great team - from start to finish a truly professional approach. Can't thank them enough for taking the time to listen to the exact requirements and delivering as promised. The lower thresholds on all three doors have made a huge difference to the quality of our lives. I highly recommend this company.

Excellent service from start to finish! Reasonable price too. The lads were lovely and didn’t leave any mess what so ever. Will definitely recommend to family and friends. 

Just to say thank you to you and your team for the recent installation of our new windows, how nice to deal with a company where there was no hard sell or pressure to get a sale, written quotation received quickly, installation team corteous clean and tidy, really satisfied with the quality of the workmanship and would recommend your company to family and friends and would certainly use your products for any future requirements.

We had a very small problem recently at one of our rented properties, that one of the windows wasn’t closing properly. We expected that any window company would simply tell us we needed a new window! But not with Matthew Oliver. They came out to have a look at the problem within 24 hours of us phoning up, and fixed the problem there and then at very little cost. Genuine ‘good old-fashioned service’, just as they claim on their website!

We used Matthew Oliver on a recommendation for our builder as we wanted bi-folds and a rear window. Matthew Oliver were very helpful and helped me make decisions on what to have when I really didn't know what I needed. Overall very happy indeed and thoroughly recommend them to anyone who needs windows, doors etc....

Thank you for your excellent service for the replacement sealed units fitted to my mothers house. From quotation to completion everything 100% satisfactory and would highly recommend your services to all.

Just had a front door and some French doors fitted by Matthew Oliver windows and doors and I’m so pleased with them. The whole process from quote to completion was effortless and the installers did an excellent job in a very timely manner and the finish looks fantastic. I wouldn’t hesitate to use them again or to recommend them to family and friends. Thank you to all the team.

Both Rob and I would like to thank you and say how pleased we are with the recent fitting of the sliding sash windows. From ordering to fitting it has been a very easy transaction, with great communication from you, keeping us informed of progress and fitting. The installation was carried out very professionally by Adrian and Jason with minimal disruption or mess and all 5 windows and door being completed within a day. The windows are of extremely high quality and look fabulous, no more drafts or noise can be heard in any of the rooms – we have had many people walking past and commenting about how good they look! We will definitely be using Matthew Oliver windows again - I am already looking at purchasing another door and windows from you for another property we own and I have recommended you to a couple of friends who are looking at replacing windows.

I write to thank you, and your installation team for an excellent and hassle free job you recently completed on our conservatory. The work was completed on time, to an excellent standard, and without fuss or mess. I would not to hesitate to recommend you to anyone, and will certainly use you again, should the need arise.

I recommend this firm and if you have half as good a service as we received you'll be delighted. Matthew kept us fully informed throughout the process but was light touch and certainly not grasping or pushy. There were no major hitches on our job and even though I suspect our windows (old ironstone house) were more complex than initially expected they came in close to on-time and the price did not change.

Recently had installed a front door and side panels and to say we are delighted is an understatement. The initial measuring and design visit was informative and Matthew took on board our ideas, and put some in that we had not considered. The quote was very reasonable, and the expectations were high as we were working from a recommendation from a friend and they did not disappoint. Fitting was on time and done cleanly and expertly, and the finishing was superb. Steve and Josh were our fitters and they did a marvelous job, all helped along with a bacon bap and tea! We would recommend to anyone in the area, and of course we would use them again. 5 star rating from us.

Matthew Oliver was recommended to us and throughout, the communication was excellent. The installation team were polite, clean and courteous and we have no concerns about the workmanship, in fact we will be using them again soon and we have already recommended them to our friends.

We may of had minor problems, which were easily sorted. But you couldn't of been more helpful sorting them out. I have no problem recommending you to anyone. or returning as a customer myself. The way I see it is, the matters have been corrected, without any stress or still waiting / arguing over it. A happy customer Colin.

Thank you very much for the first class job you have done for us on our soffit and fascia's I'm so pleased with the end result thanks again Daz.

We have been extremely pleased with this company from first meeting to completion of the work. All the staff have been very friendly, honest and helpful while maintaining a business-like approach. Communication with us throughout meant we had complete confidence in the company. The work men completed all areas of the job with great respect, care and attention to detail which was important to us. We would have no hesitation in using them again ourselves or recommending them to others.

Wonderful service, fitting was superb, fully recommend.

It was a pleasure to have your 'crew' working here yesterday. They were quick, clean, tidy and efficient, the windows look great and the standard of workmanship was excellent. I was impressed with the care and trouble they took. I have no hesitation in recommending your business for the quality of your products and service and will certainly use you again if required.

Helpful, friendly and reliable service. Really happy with the quality of our patio doors and the installation team did a great job. Would highly recommend.

James and Marc have just left after doing an extremely good job. They are both very courteous, tidy and professional. A credit to you.

For what it's worth, I am - as you know - very happy with all your services, from office communication and administration through to the extremely high quality and craftmanship of your installation. As before, Steve and Connor have done a remarkable job in fitting our new French doors and window, and their attention to detail, their tidiness in their work and their friendly, thoughtful approach really stand out in this day and age. I can't recall whether you do an employee of the month scheme at MO Windows, but I'd like to recommend Steve and Connor for a joint award, in particular for the extra effort they had to put in in dismantling the rock-hard brickwork in order to fit our new doors. As we have used you now on several occasions, you can be sure we are happy with the quality of your products and, of course, we'll be back in touch with you should we ever need any other work doing.

Mary and I would just like to thank you for the care and professionalism you showed right from your initial visit to discuss our requirements, through your office support keeping us in touch with what was happening, and, finally, to the installation of our replacement fascias and soffits and the new front french doors we commissioned.  We would like to highlight here the care, attention to detail and skill of your fitters, Steve and Connor, who were friendly and courteous at all times, kept disruption to the minimum, and left everything clean and tidy after finishing each day. Double-glazing firms don't always have a good reputation but, believe me, Matthew Oliver's approach puts all the rest in the shade - you show them all how it should be done!

At the beginning of August work began on our replacement conservatory. From the first visit to discuss what was required to completion of the work we could not fault the communication we had with them. On the morning that work commenced the fitters arrived, van loaded with all they required and began work taking down the old structure. By the end of the day all was down and the area was left clean and tidy ready for the next stage. Two days later all was up, all rubbish removed and we were left to enjoy our new, now leak free conservatory. The job we were not looking forward to had gone very smoothly, carried out by a friendly and capable team. We would certainly use them again and recommend them without hesitation to friends and family. Thank you very much

It was a pleasure to have your 'crew' working here yesterday. They were quick, clean, tidy and efficient, the windows look great and the standard of workmanship was excellent. I was impressed with the care and trouble they took. I have no hesitation in recommending your business for the quality of your products and service and will certainly use you again if required

I have used Matthew Oliver Windows and Doors twice and would have no hesitation in recommending this company. The advice and service  is excellent, with no hard sell, from the first enquiry to the follow up phone call to check everything is completely satisfactory. The installation team are all polite, friendly, work well and they left everything clean and tidy. I will not hesitate to use the company again.

We have recently had a new Upvc bay window installed by Matthew Oliver Windows and Doors and are absolutely delighted with the quality of the product and the installation by the competent team of Jason and Wayne who were courteous, clean, tidy and very hard working. The quality of their work is to be commended. From the initial design, drawings, measurements and providing an estimate of the cost, the company kept us fully informed of developments and we are grateful to James Shawcross for the professional and friendly service he provided. We are completely satisfied with the quality of the workmanship and when we require any further doors or windows replacing we will have no hesitation in asking MOWD . Finally, we would be more than happy to recommend MO Windows to our family and friends - thanks once again for a good job well done

One of the main reasons for choosing Matthew Oliver was because of the reviews.... I'm so glad I did! Genuinely nice people to deal with, no pressure selling, always on time and great value. We actually tried to get 5 separate quotes. 1 didn't turn up, 1 was over 5k (4 windows????) and the other 2 were 2.9k and 3k. Matthew Oliver offered the best value and fastest turn around. I normally never write reviews (to busy and to lazy) however I was so impressed with their service I felt I had to give credit where credit it due. I am certain you will not be disappointed.

I would like to thank Matthew and his team for a great job on my windows and new draught proof front door. I had many companies come and tell me about the product but Matthew was the only one who appeared to know what he was talking about and not reading from a memorised script. The advice of style and colour was much appreciated and my draughty dark home is now draught free and bright. They even cleaned up after themselves and the detail in the finish was superb. Thanks again and I am recommending you to everyone.

I just felt I should write to say what a genuine pleasure it has been to be a customer of your firm. Every member of staff I have dealt with from my initial contact, to completion of the windows being fitted, has been professional, efficient, knowledgeable and courteous.Your customer service is second to none. If we need windows in future I shall definitely be in touch with your firm again. Thank you!

Just to let you know we are delighted with the service and finished result of the work done at Warkton Lane, Kettering. Very good work from very tidy and very friendly installers would recommend to anyone. Thanks again Regards D. & B.

Fantastic service, always available to answer our silly questions and always replied promptly with answers. Changed plans to exactly what we wanted and happy to accommodate our request for extra work to be completed first. Great guys Matthew, James, Jason and Wayne, always on time and cleaned up at the end of the day. Very professional service and superb resulting conservatory. Must mention Dave the builder who did a brilliant job. We are delighted with our conservatory, windows, fascias and soffits and will be using your services and products again. Almost forgot to mention the cost which is fantastic value for money. Thanks for everything

Really happy with our new doors and windows. No pressure sales, decent price, invited to showroom, completed the work when we wanted, absolutely no mess, already recommended them, etc etc.

We would like to say how pleased we are with all aspects of our new conservatory, from when we started with the design and plans etc. through to the finished build. Communication with Matthew was excellent, always checking to make sure we were happy at every stage and letting us know what to expect next. All the workmen were very polite and efficient, cleaning up at the end of the day. We have no hesitation with using this company again and will certainly recommend them to our friends and family.

Matthew Oliver Windows and Doors have been highly professional and efficient throughout the whole process; from initial enquiry to quotation (and keeping in touch throughout the emerging Coronavirus crisis!) through to installation - I cannot recommend them highly enough. There was no "hard sell", clear and consistent communication throughout - and a really hassle free (minimal mess!) implementation of gutters, fascias, windows and doors that have totally transformed my property. I would have absolutely no hesitation in recommending Matthew Oliver Windows and Doors.

We are very satisfied with our new front door; much admired by friends and family alike! The whole experience from initial visit to fitting was excellent. Helpful advice enabled us to make our final choice. The skilled fitting team were professional, friendly and efficient. We have already recommended Matthew Oliver to others and will certainly use them again.

Fantastic service. Many thanks

We were thrilled with Matthew Oliver Windows from start to finish. From Estelles first visit which was informative with no hard sell at all we knew we had found the right company for us. After having two quotes from large companies we were expecting the usual "let me just phone my boss for a better price", or " we are in your area in two weeks if you decide right now", but there was none of that. We chose a beautiful front door and sliding back door, Estelle measured up and then she left with a cheery smile. No pressure, no messing about. We then received a very competitive quote and installation was only three weeks later. The guys who came, Josh & Will, were courteous and funny, and incredibly hard workers. Their workspace was immaculately clean at the end of the job, and again nothing was too much trouble. 　 I can happily say I have recommended you to everyone, and have had nothing but compliments over my beautiful door.

The installation team were excellent, fitting the windows to a high standard even in the most challenging of weather, clearing up after themselves both inside and out and arriving when they said they would.

I would like you to know how very pleased I am with the installation of my mother's new porch door. From the outset it was obvious that she needed a particular type of handle/lock, and although this would not be the one you supply as standard, you went the 'extra mile' to find the one that would be suitable. For this I am very grateful. The measuring, choice of glass and final installation were all done professionally and with as little disruption to my mother as possible. The quality of the door, consideration of the team etc. were all first class. I think you must be very proud of your organisation. Needless to say, you will be given an A1 recommendation from me should the occasion arise. Once again THANK YOU for all you have done and I wish you well.

Marisa and I would like to pass on our thanks for the gorgeous windows and doors you provided and fitted in our home. From quotation to completion the whole process had been conducted to the most highest and professional standards. The quotation involved no hard sell, only helpful and informative advice . Installation was conducted by skilled craftsmen , quickly and competently , leaving a quality finish. All queries and questions where dealt with in a most genial manner and we are only too pleased to recommend your company to perspective clients.

We recently instructed Matthew Oliver to remove our existing conservatory, as several companies had surveyed it and informed us that it was dangerous and needed to be replaced. Their quotation to remove and subsequently install a new one, was considerably cheaper than their competitors, and offered a more comprehensive design, and service. We found them to be incredibly conscientious about our requirements and talked us through every aspect of the job. We would have no hesitation in recommending them to anyone requiring windows, doors and conservatories, and will be using them again to replace our windows and gutters

We are certainly well pleased with the products and service received from you and will have no hesitation in welcoming you to our premises again. The practice of survey and fit by the same team certainly has its merits  and the friendly office calls and information mails were most pleasing to receive. Steve and mate worked methodically and cleaned up afterwards very well.. Thanks again for a job well done.

We are delighted with our new windows and doors from Matthew Oliver Windows. The whole process from survey to decision to installation was smooth and efficient and the company kept us informed the whole way. The men who came to install, Graeme & Wayne were courteous and professional and ensured any inevitable mess was cleaned up every day. Nothing was too much trouble. We would highly recommend this company. A pleasure dealing with them and giving them our business.

Fantastic experience from start to finish. No high pressure sell and there was clear communication and pricing. The fitters were professional and friendly and also worked around our annoying dog. The finish is high quality and we have now asked for further work to be done in regards to the fascias & guttering which I think is the clearest sign that this is a fantastic company to work with.

We have been extremely pleased with this company from first meeting to completion of the work. All the staff have been very friendly, honest and helpful while maintaining a business-like approach. Communication with us throughout meant we had complete confidence in the company. The work men completed all areas of the job with great respect, care and attention to detail which was important to us. We would have no hesitation in using them again ourselves or recommending them to others

Having been someone who had a previous bad experience with a window supplier and fitter, Matthew Oliver Windows and Doors were a fantastic company to deal with. They listened to what I wanted for my replacement windows in order to ensure that they kept the look and character of my property. They continuously kept me up to date with a clear and regular line of communication. On the day of the fitting, the installation team were very clean, tidy and courteous and were very meticulous in carrying out the installation. The quality of the workmanship was fantastic and I am absolutely delighted with the end result. The new windows clearly retain the look and character of my property. Their prices were very competitive and provided excellent value for money. I would not hesitate to recommend Matthew Oliver windows and Doors to friends and family and would definitely use their services again in the future.